The **Images and files** menu holds all images, videos and documents of products in your assortment.

## Search and filters

- search by **file name or SKU**;
- filter by type: **Images**, **Video**, **Documents**;
- filter by usage: **Used** / **Unused**.

## Who maintains them

Images are **shared by all stores**. They come from supplier imports and EcomCart catalogue maintainers. That's why you don't **upload** or **delete** images, and *alt* texts are also corrected by EcomCart.

## What you can do

On a product's **Your changes → Image selection** you can:

- choose which images to show in your store;
- change their order;
- choose the **main image**;
- go back to the catalogue selection with **Revert to base**.

## If an image is missing or poor quality

Write to us in the chat and include the product's **SKU**. Supported formats: JPG, PNG, WebP, AVIF, GIF, SVG, PDF, MP4, WebM, MOV (up to 64 MB per file).

> A product without any image is not **ready for stores**. Find such products with the **No image** tab in the product list.