When several suppliers offer a product, PIM picks one value per field. On the product card open the Suppliers tab (the Suppliers and provenance page).
What the page shows
- for each field — which supplier's value is used;
- each supplier's version (exactly what they sent);
- properties the supplier sent that the system doesn't recognise yet.
You see your own (linked) suppliers by name; the others are shown as Another supplier.
Filters: Locked only and Only with several sources.
How PIM picks a value
- Fields changed by a person or locked are never overwritten.
- For other fields the supplier with the highest priority wins.
Supplier priority and field locks are managed by EcomCart. If you think the wrong supplier wins, contact support with the product's SKU and the field.
Your changes are separate from this choice — they're always used in your store, however supplier data changes.