The Images and files menu holds all images, videos and documents of products in your assortment.
Search and filters
- search by file name or SKU;
- filter by type: Images, Video, Documents;
- filter by usage: Used / Unused.
Who maintains them
Images are shared by all stores. They come from supplier imports and EcomCart catalogue maintainers. That's why you don't upload or delete images, and alt texts are also corrected by EcomCart.
What you can do
On a product's Your changes → Image selection you can:
- choose which images to show in your store;
- change their order;
- choose the main image;
- go back to the catalogue selection with Revert to base.
If an image is missing or poor quality
Write to us in the chat and include the product's SKU. Supported formats: JPG, PNG, WebP, AVIF, GIF, SVG, PDF, MP4, WebM, MOV (up to 64 MB per file).
A product without any image is not ready for stores. Find such products with the No image tab in the product list.